TERMS OF SALE​

1. Definitions

• The term "Client": The user making a purchase on the Website.

• The term "SARL BOBO": The company BOBO, SARL, headquartered at Petit Bourg, 33420 Rauzan, France, registered with the Libourne Trade and Companies Register under number 841887300 R.C.S. Libourne, with intra-community VAT number FR 65 841887300. Bordeaux Bombay is the brand of the company.

• The term "Website": The present e-commerce website (www.bordeaux-bombay.fr), which sells vintage furniture for restaurants, hotel decorations, ethnic decorative objects, and antique and unique items sourced online for individuals.

• The term "User": Any internet user connected to the Website.

• The term "Purchase": The firm and final confirmation of an order by the Client, implying acceptance of the General Terms and Conditions of Sale.

 

2. Purpose

These general terms and conditions of sale govern the contractual relationship between SARL BOBO and the Client and apply to any order placed through the Website. They exclusively regulate the contractual relationship between SARL BOBO and the Client making a purchase on the Website.

 

3. Enforceability of the General Terms and Conditions of Sale

The Client declares having read and understood these general terms and conditions of sale. The sale of products offered by SARL BOBO is subject to these terms. Placing an order on the Website implies full and unconditional adherence by the Client to these terms. The contract for the sale of a product purchased on the Website consists of the applicable general terms and conditions of sale at the time of the order and the order confirmation.

The Client acknowledges being fully aware that their agreement regarding the content of these terms does not require a handwritten signature but results from placing the order. To place an order, the Client must follow the online purchase procedure and click on "Purchase." By clicking on "Purchase," the Client acknowledges having read and expressly accepts these terms without reservation. The contract is formed as soon as the Client places an order, formalized by this click.

These terms shall prevail over any other general or specific conditions not expressly approved by SARL BOBO. The fact that SARL BOBO does not invoke any provision of these terms at a given time shall not be interpreted as a waiver of its right to invoke it later. SARL BOBO reserves the right to modify its general terms and conditions of sale at any time. Such modifications shall apply to sales contracted once the modified terms are published on the Website.

 

4. Capacity

The purchase of products marketed by SARL BOBO is not part of the routine transactions authorized by law or custom, within the meaning of Article 1148 of the French Civil Code. Consequently, the Client declares having the legal capacity to contract under these terms, meaning they are either an emancipated minor or have reached the legal age of majority and are not under legal protection as per Article 425 of the French Civil Code.

 

5. Products Available for Online Sale

The products available for online sale are those displayed on the Website. SARL BOBO provides detailed descriptions and photographs of the products with the utmost accuracy. However, SARL BOBO informs the Client that despite all efforts, the photographs may not perfectly match the actual product, particularly concerning colors. Differences may arise due to the uniqueness of handmade products, color quality in photographs, and the technical challenge of accurately displaying material textures on screens.

The "vintage/antique" quality of our products shall not be interpreted as a defect in conformity, grounds for order cancellation, or liability of SARL BOBO. Any order constitutes an express and irrevocable acceptance of the product descriptions. Before placing an order, the Client must ensure the ordered product can be delivered without difficulty to their residence, considering its weight and volume. The Client must verify that the product can pass through doors and hallways. Delivery through windows is not available. If delivery is impossible due to access restrictions, SARL BOBO shall not be held responsible.

 

6. Product Unavailability

The product offers and prices displayed on the Website are valid as long as they are visible and available in stock. In case of unavailability, SARL BOBO will inform the Client as soon as possible by email or phone. The Client may confirm their order with an extended delivery time or request a refund for the unavailable product. Product unavailability shall not incur SARL BOBO’s liability.

 

7. Pricing

The prices of products available on the Website are in Euros (€). They include all taxes (TTC), including VAT, except for Clients providing a delivery address outside the European Union, in which case prices are exclusive of taxes (HT). Prices are subject to typographical or printing errors and are valid only on the Website. Shipping and packaging fees are not included in the listed prices and will be displayed before final order validation.

Prices may be modified at any time without prior notice. Products will be invoiced based on the rates in effect at the time of order registration. Any order constitutes express and irrevocable acceptance of the product prices.

 

8. Purchasing Process

The Client can place an order on www.bordeaux-bombay.fr by following these steps:

1. Select the product

2. Confirm cart contents

3. Provide email address (for order confirmation and shipping notification)

4. Enter shipping address and phone number

5. Choose payment method (credit card) and billing address

6. Verify provided information and order details, accept the GTC, and proceed with payment

A confirmation email will be sent to confirm the payment and related order.

The Client may modify their cart and personal details before payment validation. The total order amount is displayed on the order summary page. Payments are only accepted in Euros (€).

SARL BOBO reserves the right to refuse any order from a Client involved in a prior payment dispute until the issue is resolved.

 

9. Payment

Accepted payment methods on the Website are:

• Credit cards: Carte Bleue, VISA, MASTERCARD, AMERICAN EXPRESS

• Bank transfer (no other payment methods are accepted)

 

10. Payment Security

To ensure maximum security, SARL BOBO partners with Stripe, which uses SSL (Secure Socket Layer) encryption to protect transmitted information, preventing third-party access during network transmission.

 

11. Invoice

To obtain an invoice, please send an email to bordeaux.bombay@gmail.com.

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12. Delivery​

The delivery area is FRANCE. Products will be sent to the delivery address specified by the Client during the Order process. Delivery costs are calculated based on the weight/volume of the package and the destination country. The order is delivered by LA POSTE COLISSIMO for products under 20kg, with a total sum of height + width + depth not exceeding 200 cm. These orders will be shipped within 3 to 5 business days. For heavier and/or bulkier products, delivery is carried out by a carrier and will be shipped within 5 to 10 business days. In such cases, we will contact you to arrange a suitable delivery time with one of our carriers. You will receive an email/SMS from the carrier to schedule a delivery appointment. Upon dispatch of the order, the Client will be notified via email or SMS. SARL BOBO will make every effort to ensure delivery within 8 business days. However, this timeframe is indicative and may be extended. If the delivery period exceeds or equals 30 days, the Client may request contract termination via registered letter with acknowledgment of receipt. In the event of contract termination, SARL BOBO is required to refund the Client within a maximum of 14 days from the date of receiving the contract termination request. Any delivery delay must be reported to SARL BOBO within 21 business days after shipment to allow the carrier to conduct a reliable investigation.

Orders placed on the online store www.bordeaux-bombay.fr on Friday afternoons, Saturdays, or Sundays will be processed the following Monday. Orders placed on a public holiday (other than Friday, Saturday, or Sunday) will also be processed the next business day.

For delivery via LA POSTE COLISSIMO, orders are delivered from Monday to Saturday at the time of the mail carrier's visit directly to the specified address, with or without signature. In case of absence or an inability to deliver the package, the mail carrier will leave a notice indicating the date and address of the post office where the package can be collected upon presentation of an ID. From the date indicated on the notice, the Client has 15 days to collect the package. After this period, the package will be automatically returned to the sender.

At any time, using the tracking number provided by email, the Client can track the shipment on the Colissimo or Chronopost website.

To ensure a smooth delivery process, it is essential to provide all necessary details about the recipient's address (door code, building, floor, presence of a caretaker or neighbor if the recipient is absent, etc.). SARL BOBO cannot be held responsible for undelivered packages due to incomplete or incorrect addresses or the recipient’s absence.

If the recipient is absent, the courier will attempt to contact them by phone. If unreachable, the courier will return the order, and an additional charge will apply for the incurred delivery costs.

The Client is required to inspect the goods upon receipt to verify compliance, quality, and quantity of the delivered products. Failure to do so means the Client cannot claim against the seller. If the merchandise is damaged, the Client must indicate "REFUSED DAMAGED." If one or more packages are missing, the missing carton number(s) must be specified.

For deliveries requiring a signature, if the Client has any doubts about the condition of the package, they must note any irregularities on the delivery receipt. According to Article L133-3 of the Commercial Code, the recipient has 3 days to send a registered letter with acknowledgment of receipt to the seller, explaining the dispute and justifying their claims. More information about delivery regulations under the Hamon Law can be found on our website.

 

13. Withdrawal

If the ordered items do not meet expectations, the Client has a legal period of fourteen (14) days from the receipt of the package to return it, in accordance with Article L 121-20-12 of the Consumer Code. If this period expires on a Saturday, Sunday, or public holiday, it is extended to the next business day. To proceed with a return, the Client must include a copy of their invoice, specifying the returned items.

Return address: Bordeaux-Bombay 103 Rue Notre Dame 33000 Bordeaux

The product must be returned in its original packaging and in perfect condition. Used, damaged, scratched, stained, or washed products will not be accepted by SARL BOBO. If the return is accepted, the refund will be issued within a maximum of fourteen days from the date SARL BOBO receives and verifies the product's condition, in accordance with Article L. 121-21-4 of the Consumer Code. Return shipping costs are the Client’s responsibility.

 

14. Transfer of Ownership / Transfer of Risk

Ownership of the products is transferred to the Client only after full payment has been received, regardless of the delivery date. However, the risk of loss or deterioration of the products is transferred to the Client upon receipt. In case of damage or loss (e.g., damaged or opened packages), the Client must make appropriate claims and take necessary actions with the postal service.

 

15. Warranty

SARL BOBO guarantees product compliance in accordance with Articles L211-4 and following of the Consumer Code and undertakes to replace or refund any item with a hidden defect, per Articles 1641 and following of the Civil Code.

Products must match their descriptions and possess the qualities presented or reasonably expected. If a defect is confirmed, SARL BOBO will reimburse return costs upon proof of payment. The Client must retain their return receipt.

 

16. Liability

SARL BOBO is not liable for issues related to Internet use, including service interruptions, external intrusions, or computer viruses. SARL BOBO is also not responsible for third-party websites linked from its Site. SARL BOBO is exempt from liability for non-performance due to force majeure (e.g., strikes, natural disasters, government restrictions, communication failures). In case of force majeure, SARL BOBO will notify the Client within seven (7) days. If the situation persists beyond fifteen (15) days, the Client may request order cancellation.

 

17. Intellectual Property

All elements of the Site remain the exclusive property of SARL BOBO. The Client is not authorized to reproduce, exploit, distribute, or use any part of the Site for any purpose. Texts, images, and layouts are protected under intellectual property law. Unauthorized reproduction constitutes infringement and is subject to legal penalties.

 

18. Personal Data & Registration

Browsing the Site does not require data collection. However, account creation entails the processing of personal data (e.g., IP addresses). These records are declared to the CNIL under number 2091652, in compliance with Law No. 78-17. Data is used solely by SARL BOBO and its partners (if the Client consents). No data will be sold to third parties. Clients may request data access, correction, or deletion via:

Mail: Bordeaux-Bombay, 103 Rue Notre Dame, 33000 Bordeaux Email: bordeaux.bombay@gmail.com

If the Client refuses data processing, no orders can be placed.

 

19. Archiving

In compliance with Article L134-2 of the Consumer Code, SARL BOBO archives orders and invoices securely. Orders over €120 are stored for 10 years. Digital records serve as proof of transactions between SARL BOBO and the Client.